In accordance with Government Guidance and the introduction of Level 4 restrictions from 6:00pm on 20 November, repairs within tenants homes will be limited to emergency/essential repairs only.
Level 4 restrictions will remain in place for three weeks and should be lifted on 11 December.
All non-emergency repairs should continue to be reported and these will be carried out as soon as possible, upon restrictions being lifted.
Planned maintenance projects and associated visits/surveys will also be put on hold with programmes revised, to correspond with the end of the lockdown period.
Our staff are continuing to work from home to deliver services and will be available 9-5 Monday to Thursday and 9-4 on a Friday.
Thank you in advance for your continued co-operation and please do not hesitate to contact us for assistance and or advice.