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Annual Gas Service

Annual Gas Service - 3 April 2020

We are continuing to carry out annual gas safety checks to ensure that gas appliances and flues are safely maintained. Some disruption has been experienced in progressing appointments, due to the current circumstances, however, we appreciate your patience and assistance in progressing this essential service, at this difficult time.

Upon arranging the service, we will ask you some questions about your current situation and whether you are self-isolating or shielding, so we can understand how best to protect you and your family. 

Upon visiting your home, the engineers will follow the most up to date guidance, in accordance with your circumstances, to help protect your family and prevent the spread of the virus.

This will include:

• Distance themselves by at least two metres from anyone in the property

• Avoid touching surfaces where possible

• Wear protective gloves and other additional protection equipment where necessary

In circumstances where someone is self-isolation or shielding, more robust measures will be incorporated.

We kindly ask that you to minimise interaction with our contractors as they carry out the service. To keep our colleagues safe, we would ask that you stand at least two metres away from them where possible. All operatives will show you identification when they visit your home. Please check this and once you are satisfied, leave them to carry out their work. Upon completion of the job, they will advise you that they have finished and will see themselves out. 

By following these steps, we want to reassure you that there is a low risk of infection arising.

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