Methods of Reporting Repairs
Drumchapel Housing Co-operative Limited aims to provide a variety of methods to report repairs. These are:
•via the website (complete form below)
•by telephone or calling into the office during opening times
•e-mail the Co-operative
•contact the out of hours emergency service (0800 595 595)
NB: Please do not report Emergency Repairs via the website as it may not be responded to in time. In this situation, it is best to telephone or call into the office and speak directly to a member of staff in order that your request is dealt with urgently.
The Out of Hours Emergency Service is provided by City Building (Glasgow) LLP. It is important when contacting this service that you provide them with as much information as you can in order that they can respond appropriately to any repair request. It should be noted that the Co-operative may recharge a tenant where the out of hours service is used but the repair is not considered to be an emergency.