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Customer Service Standards Policy Consultation

Drumchapel Housing Co-operative is a customer-focused organisation and we are committed to providing a quality service. Our commitment to customer care is underpinned by the core values adopted by both staff and Management Board members.  These core values are excellence, accountability and partnership working.  We aim to provide appropriate training for our staff and develop effective methods of seeking customer feedback.
We have reviewed our Customer Service Standards Policy.  We would appreciate if you could take the time to read the new policy and complete our short survey via SurveyMonkey via the links below -
You can also come and see us at one of our sessions on Thursday 17th February at 10:30am.  This will be a hybrid meeting so you can attend the office or contact us for the login details to attend via Zoom Video Conferencing.  Alternatively you can send us an email at 
The closing date is Friday 18th February 2022 at 12pm.

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