Policy Consultations

We consult with tenants and service users on a variety of different topics and policies, we value your views and opinions.  Your feedback allows you to influence, develop and improve our services.  Our tenants and service users are at the heart of everything we do, we continually strive to provide excellent customer service.

We are reviewing our Choice Based Lettings Allocations Policy and Neighbour Disputes and Anti-social Behaviour Policy and Procedures available to view here:

Draft - Choice Based Lettings Allocation Policy

Draft - Neighbour Disputes and Anti-social Behaviour Policy

We consult in a range of ways to enable to you to participate in a way which suits you.  We will be carrying out a consultation on each of the policies.  We will also be holding drop-in sessions below at the office where you will be able to view the documents and speak to staff members:

Choice Based Lettings Allocations Policy – Housing Applicants (including internal tenants)

Face-to-face Tuesday 13th January 2026 between 10:30am and 11:30am
Digitally
  • Emails to be sent to applicants and a text message for those we don't hold an email address for, you will receive a SurveyMonkey questionnaire.
  • You can complete the contact form below
  • Social Media

Choice Based Lettings Allocations Policy and Neighbour Disputes and Anti-social Behaviour Policy and Procedures - Tenants

Face-to-face Thursday 15th January 2026 between 2pm and 3pm
Digitally
  • Emails to be sent to applicants and a text message for those we don't hold an email address for, you will receive a SurveyMonkey questionnaire.
  • You can complete the contact form below
  • Social Media